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Harbourlight
Vince Batters
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Online counselling for adults · Aotearoa NZ

Counselling with room for the whole story.

Whoever you are, whoever you love,
you’re welcome here.

For identity, relationships, burnout, and the effort of holding it all together. There is no rush to explain it all. We slow down so you can be heard, and the way forward can take its time.

You do not have to know exactly what to say.

Book a free intro chat

Opens the booking calendar · you pick a time · confirmation by email. 15 minutes, free, camera off is fine.

Explore how I work
Vince Batters

I’m part of the rainbow community. I bring that lived experience to our work, without assuming your story is the same as mine.

On this page

What I work with

When holding it together is costing you.

You might recognise yourself in one of these. We can start with what is happening now.

Identity and Shame

You keep editing yourself to fit in. Explore shame, belonging, and room to be yourself.

Explore this focus

Relationships

The same conflict, silence, or self-doubt. Explore patterns, boundaries, and connection.

Explore this focus

Burnout and Work Stress

You are the reliable one, running on empty. Explore what it costs and what could change.

Explore this focus

These are starting points, not separate boxes. See more about the work.

Meet Vince

You bring your story. I help you work with it.

You can bring yourself as you are, without being judged for it. I bring close attention and curiosity; we decide together what is useful.

I spent twenty years in IT and quality assurance. If you can explain your situation perfectly but still feel stuck inside it, I recognise that gap.

Get to know me

  1. Understand the pattern.

    I listen closely, ask questions, and help connect what is happening now with what keeps happening.

  2. Make room for the feeling.

    We can pause with what comes up, rather than explain it away. Sometimes what matters most is what has not been said.

  3. Find a workable next step.

    Healing is rarely a straight line, and the way forward does not have to show itself straight away. When it does, we try it and check whether it helps in your life.

Fees

Clear costs. Room to choose.

Individual counselling, online. No packages and no minimum number of sessions.

Standard session50 minutes, online
$140
Intro chat15 minutes, no commitment
Free

A small number of reduced-fee places may be available. We can talk about what is possible before you decide.

Fees, payment and cancellation details

How it works

A first conversation. A shared direction.

You choose whether to continue. If you do, we work out the focus together and keep checking what is useful.

  1. You book a free intro chat

    15 minutes to meet me, ask questions, and decide whether you would like to work together.

  2. We agree a shared direction

    We explore what brings you here and what you would like to be different. We agree where to start.

  3. We work, reflect, and adjust

    50-minute sessions to understand patterns, explore choices, and make room for what is hard to say.

Camera off, notes, pauses and time to think are welcome. See what a session is like.

Common questions

A few things you may want to know.

View all FAQs
Is counselling confidential?+
Yes, with legal and ethical limits. I explain these clearly before we begin and revisit them as needed.
What is your current professional status?+
I have completed my Bachelor of Health Science in Counselling at AUT. I am a Student Affiliate member of NZAC, awaiting provisional membership, with over 200 hours of clinically supervised counselling experience. I receive 1 hour of supervision for every 10 hours of client work.
How do online sessions work?+
Sessions happen over a secure Google Meet video call. Your calendar invite is anonymised, so nothing on your calendar names counselling. It simply says something like “Meeting with John”. You join from a quiet, private space, and we take it from there.
Do you work with neurodivergent clients?+
Yes. Notes, scripts, stimming, silence, and camera-off are all fine, and you do not have to explain why you want any of them. I keep the process predictable, say what is happening next rather than leaving you to guess, and you can have anything important in writing.
Do you work with LGBTQ+ clients?+
I’m part of the rainbow community. I bring that lived experience to our work, without assuming your story is the same as mine. LGBTQ+ and takatāpui clients are welcome, as are adults from every background. Identity can be central to our work, one part of it, or not what we talk about at all.

Scope and safety

When a different service would help

If your needs are outside what I offer, I will help you think through other support. Read about scope and safety.

  • Urgent crisis support or emergency care.
  • Diagnosis, medical advice, or formal reports.

If you or someone else is in immediate danger, call 111. For free 24/7 support in NZ, call or text 1737.

Start here

Let’s start with a conversation.

Meet me in a free intro chat, or start in writing. Both come directly to me; neither commits you to ongoing sessions.

Book a free 15-minute intro chatSend an enquiry